Plain English: If you request a quote through our forms/links or call the phone number on this website, your information may be shared with service providers so they can contact you about your project.
1) Information We Collect
We may collect information you provide, such as:
- Name, phone number, email address
- Project details (pool type, yard access, scope, preferred timing)
- City/ZIP or general location information you submit
We may also collect limited technical data automatically, such as:
- Device type, browser type, pages viewed, approximate location (city-level), and referral source
- Cookies or similar technologies for basic site functionality and analytics
2) How We Use Information
We use information to:
- Route quote requests to service providers who can respond
- Operate and improve site performance and user experience
- Prevent abuse, fraud, or security issues
- Comply with legal obligations
3) Quote Requests and Sharing with Service Providers
If you submit information through our quote links/forms, we may share your information with independent third-party service providers and/or lead distribution partners so they can contact you about your request. These providers may contact you by phone, text message, or email.
Important: We are not the contractor performing the work. Providers operate independently and are responsible for their own services, pricing, licensing, insurance, scheduling, and communication practices.
4) Phone Calls
If you call the number displayed on this website, your call may be routed through a third-party call handling system to help connect you with service providers. Calls may be recorded or monitored for quality assurance, training, compliance, and dispute resolution.
5) Cookies and Analytics
We may use cookies or similar tools to understand traffic patterns, measure performance, and improve the site. You can typically control cookies through your browser settings.
6) Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including providing service connections, maintaining records, enforcing terms, and meeting legal requirements.
7) Data Security
We use reasonable safeguards to protect information. However, no online service can guarantee absolute security. You use the site at your own risk.
8) Do Not Sell / Data Sharing Choices
Depending on your location, you may have rights regarding how your data is shared. If you want to request deletion or opt out of certain sharing, contact us using the method listed below. Note: If you request a quote, sharing your contact details with providers is necessary to fulfill your request.
9) Children
This site is not intended for children under 13. We do not knowingly collect information from children.
10) Changes to this Policy
We may update this policy from time to time. The effective date above indicates when it was last updated.
11) Contact
For privacy requests, you can contact us via email at: privacy@poolremovalsanjose.com (If you do not use email on this domain, replace this address with your preferred contact method.)